You have questions & we have the answers. Submit a form request or explore our FAQs. Each of our account types have their own FAQs too.
Submit our form and we'll be in touch as soon as possible. For all account applications, please sign up to our whitelist for us to assess your eligibility for an account with Xace.
Unfortunately, Xace cannot accept cheques at this time.
Yes, Xace statements can downloaded via csv file (excel) and pdf.
Yes, Xace's web application is fully responsive and optimised for mobile devices.
No, nor did we set out to be a traditional high street bank! Xace is a Small Payment Institution (and EMD Agent of Modulr FS Ltd).
Yes, Xace offer a multi-account function. This is particularly useful for businesses with multiple divisions, or for individuals looking to manage their finances. Currently you can open multiple payment accounts in GBP and/or EUR.
Yes, Xace are happy to accept business applications, with our accounts packed with user-friendly business features. Xace accounts are perfect for corporations, sole traders, freelancers and those self employed.
Xace core account currencies are EUR and GBP - meaning you can make payments in either, or both, of these currencies.
With Xace you can send payments via UK Faster Payments, CHAPS or SEPA.
Almost all applications are reviewed within 1 business day for initial acceptability to Xace. After this, a full document request is provided, and the review phase can take around 1 week. Even in cases where the application is complex, your Onboarding Manager will keep you fully informed of the progress.
Each application is designated to a Onboarding Manager who will review the application and keep you fully informed of the progress. The Onboarding Manager will contact you if they need further information.
Visit any of our Apply links and you will be directed to our onboarding section. From here you can fill in the relevant details we need to assess your application.
Xace Limited is regulated by the Financial Conduct Authority, FRN 948213, under the Payment Services Regulations 2017 as an Authorised Payment Institution, providing payment accounts. Your funds will be held in one or more segregated accounts and safeguarded in line with the Payment Services Regulations 2017.
Xace Limited is also a registered EMD agent of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011 – for more information please see follow this link. Your card is issued by Modulr FS Limited pursuant to a license by Visa Europe. Visa and the Visa brand mark are registered trademarks of Visa Europe.
Xace Limited is a private limited company (number 11742963) registered in England and Wales. The business registered office is 71-75 Shelton Street, London, WC2H 9JQ.